Who is Multi-ecodesign.com?

Seller’s identity The seller of the Multi-ecodesign.com and Ecohandmade.it products featured in the on-line catalogue on the website multi-ecodesign.com is Annamaria Pace, owner of the brand, with registered and operating premises in Italy, Via Giosuè Carducci 3, 95128 Catania (VAT number:).

Privacy Policy We respect your privacy and are committed to protecting it. For this reason, Multi-ecodesign.com does not sell customer names to mailing lists or marketing companies. Any information you give us about you will only be used by us. While maintaining your personal privacy is paramount, we do collect personal information including your name, shipping address, billing address, email address, phone number and credit card information. We collect this information during the online checkout process so that we can properly fulfill your orders.

Security Policy All personal details are kept STRICTLY confidential and are NOT shared with any other party. To allow us to deliver your order efficiently and for your convenience in reordering we collect the following details from you when you place your order:

- your name, address and delivery address

- your e-mail address (your order confirmation is sent here) and telephone number

Please note that where an email address is supplied we will use this method to contact you with notifications of any change in our terms as well as customer service issues e.g. when your order is being despatched.

Shipping and Handling Policy Many items we carry are often large, bulky or unusually shaped and have unique shipping requirements for packaging, shipping and handling. We will ship anywhere in the world and we will get you a prompt shipping quote upon request from our preferred shipping company.

The prices are inclusive of VAT and they may be subject to alteration without prior notice.These shipping charges reflect the costs of the merchandise we carry. Items such as furniture require specialized shipping procedures.For Europe customers, large furniture items may ship with our "TNT" Our delivery specialists will bring items into your home, unwrap them, place them wherever you like, and remove all debris for an additional fee.

Unless otherwise stated on our product pages, your order will normally ship within 6-8 weeks. Many of our products are hand-crafted with fine attention to detail. These take longer to ship and timeframes are specified on our product pages.You can always reach us by email at info@multi-ecodesign.com to receive a shipping timeframe estimate. We are happy to answer any questions you may have.

Returns PolicyWe guarantee all of our products with assurance.If for some reason you are not satisfied with your item, return it within 30 days for a refund or exchange, no questions asked. In most instances we have our suppliers ship directly to you in order to keep costs as low possible and pass the savings along to you. In these cases, a return slip might not be included in your package. Should you wish to return it, please contact us by email at servizio.clienti@multi-ecodesign.com

Consent By using our website, you're agreeing to let us collect and use your information as we describe in this Privacy & Security Policy. If we change our policies, we'll post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.

OTHER DESIGN PRODUCTS

Chairs	Home accessories	Living room	Stools
Table Lamps	Photography	Design for Kids	Artwork
Design gifts	Benches	Chandeliers	Armchairs