Seller’s identity The seller of the Multi-ecodesign.com and Ecohandmade.it products featured in the on-line catalogue on the website multi-ecodesign.com is Annamaria Pace, owner of the brand, with registered and operating premises in Italy, Via Giosuč Carducci 3, 95128 Catania (VAT number:).
Security Policy All personal details are kept STRICTLY confidential and are NOT shared with any other party. To allow us to deliver your order efficiently and for your convenience in reordering we collect the following details from you when you place your order:
- your name, address and delivery address
- your e-mail address (your order confirmation is sent here) and telephone numberPlease note that where an email address is supplied we will use this method to contact you with notifications of any change in our terms as well as customer service issues e.g. when your order is being despatched.
Shipping and Handling Policy Many items we carry are often large, bulky or unusually shaped and have unique shipping requirements for packaging, shipping and handling. We will ship anywhere in the world and we will get you a prompt shipping quote upon request from our preferred shipping company.The prices are inclusive of VAT and they may be subject to alteration without prior notice.These shipping charges reflect the costs of the merchandise we carry. Items such as furniture require specialized shipping procedures.For Europe customers, large furniture items may ship with our "TNT" Our delivery specialists will bring items into your home, unwrap them, place them wherever you like, and remove all debris for an additional fee.
Returns PolicyWe guarantee all of our products with assurance.If for some reason you are not satisfied with your item, return it within 30 days for a refund or exchange, no questions asked. In most instances we have our suppliers ship directly to you in order to keep costs as low possible and pass the savings along to you. In these cases, a return slip might not be included in your package. Should you wish to return it, please contact us by email at email@example.com
Consent By using our website, you're agreeing to let us collect and use your information as we describe in this Privacy & Security Policy. If we change our policies, we'll post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.
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